Hands-on AI consultingfor growing businesses
Your AI Concierge: an experienced AI consultant and engineer in your corner, every month. We find where AI fits your business, then work alongside your team to turn manual processes into AI workflows, one bottleneck at a time, with every win logged so you can see the return.
- Experienced engineers, start to finish
- Flat monthly fee
- Building since 2016
What's included
An AI Concierge that ships
Most AI consulting ends with a strategy deck. An AI Concierge is an ongoing partnership: we find the work AI should be doing, build it with your team, and stay on hand as it grows.
AI Opportunity Assessment
We start by interviewing the people doing the work and mapping where time and money are lost. You get a prioritised AI roadmap, and it sets the agenda for every session that follows.
Twice-monthly working sessions
Two hands-on video sessions a month. Someone on your team shares their screen, and together we turn a manual process into an AI workflow they can run themselves.
Audit, Optimise, Automate
Every workflow gets the same treatment: audit how it's done today, cut the steps that shouldn't exist, then automate the clean version. We never automate a bad process.
Support between sessions
Message us whenever something comes up: a question, a workflow misbehaving, a new idea. You'll hear back within one business day, and usually much sooner.
A shared progress board
Everything we build, fix, and automate is logged on a shared board in Kanera, our own work-management platform, in plain English and with the time saved, plus a written summary after every session.
Engineering when you outgrow the tools
When a workflow needs more than an AI assistant can give, our engineers build it properly: production pipelines, system integrations, and custom-trained models, run under SLA.
Where AI fits
Where AI makes a real difference
The biggest AI wins are rarely flashy. They're the repetitive, document-heavy, data-heavy jobs your team does every day, often inside the software we build. Here's where we've already delivered results.
Document processing
Pull data out of invoices, receipts, claims, contracts, and forms automatically, check it, and push it straight into your systems.
extraction accuracy, with 85% less manual review, on high-volume receipt processing
Compliance & onboarding
Automate KYC checks, document verification, and policy reviews, with a person signing off on anything that matters.
less busywork and admin in compliance processing
Data cleanup & enrichment
Deduplicate, normalise, and enrich messy CRM, ERP, and product data so your reports finally tell the truth.
fewer duplicate records in client CRMs, and far more accurate reporting
Content at scale
Generate and enrich product descriptions, listings, and catalogue data consistently across every sales channel.
AI operations a month for each client of Productify.ai, our own product, in 47 languages
Checks & decisions
Compare claims against contracts and policies, flag the exceptions, and route each decision to the right person.
faster claim resolution for a logistics business, with less revenue leakage
Insights from your data
Ask questions of your operational data in plain English and get answers, trends, and alerts without waiting for someone to build a report.
Answers come only from your own data and documents, with sources. No guesswork.
Results
AI running in production
AI we've designed, built, and run: our own products, Productify.ai, Deal Extractor, and Kanera, and the AI inside our clients' systems.
How it works
From bottleneck to automation in four steps
One assessment sets the roadmap. Then every workflow runs through the same loop, and when one is done we move on to the next on the list.
- 01
Assess
To start
A focused interview with you and your team, followed by a ranked roadmap of the processes worth automating first and what each should save.
- 02
Audit
Every workflow
Your team walks us through how the work is really done today, step by step, and we measure the time and effort it takes.
- 03
Optimise
Every workflow
We cut the steps that shouldn't exist and simplify the rest. Often this alone saves hours, before any AI is involved.
- 04
Automate
Every workflow
We turn the clean process into an AI workflow your team runs, or a production build when it needs one, and log the time it saves.
Deliverables
What you walk away with
Concrete, documented outcomes from the first month. No slideware.
From the AI Opportunity Assessment
A clear, costed view of where AI will pay off, before the first working session.
- A map of your key workflows and where time is lost
- A ranked roadmap of AI opportunities with estimated savings
- A data readiness review: what's usable now and what needs work
- Tool recommendations and usage guidelines that keep client data safe
- A practical plan your team can act on straight away
From every month of AI Concierge
Steady, visible progress your team feels day to day, and a record of it you can show the board.
- Working AI workflows your team runs every day
- A shared board logging every build, fix, and hour saved
- A plain-English summary after every session
- A team that's confident with AI, not just the enthusiasts
- Production builds, scoped and capped, when a workflow outgrows the tools
- A roadmap kept current as your business and the technology change
Why Happen
A concierge who can actually build
Hands-on, start to finish
The same people, every session
No account managers. You work with the same experienced engineer from the assessment onwards, so nothing gets lost in a hand-off.
Vendor-neutral
We work with Claude, ChatGPT, Copilot, Gemini, and the tools you already pay for, choose what fits each job, and switch when something better arrives.
Built to fit
Workflows shaped around how your team actually works and the systems you already run, not a generic tool they have to work around.
Results and speed
Wins from the first month
The assessment points us at the quickest returns, so the first automations land in your first sessions, not next quarter.
Measured outcomes
Every automation is logged with the time it saves, so you can see the return rather than take it on trust.
Adoption built in
We build with your team on screen, so they understand the workflows, own them, and keep using them.
Safe and reliable
Your data stays yours
Enterprise AI services with zero-retention settings, EU or regional hosting, and clear rules on what data goes where.
Engineers behind the concierge
When something needs to run in production, it's built and monitored by a team that has run business-critical systems since 2016.
Clear commercials
A fixed fee for the assessment, a flat monthly fee for the AI Concierge, and capped budgets for any larger build.
The alternatives
Why not a big consultancy or DIY?
A large consultancy, a one-off training day, and figuring it out in-house each have their place. For day-to-day operations they tend to stall in the same spots: too slow, too generic, or forgotten a month later.
Time to first result
With an AI Concierge: Weeks. The assessment first, then your first workflows automated in the sessions that follow.
The usual route: Months. Long discovery phases, or experiments squeezed in between everyone's day jobs.
Who does the work
With an AI Concierge: Experienced engineers. The same person every session, with the whole team behind them.
The usual route: Whoever is available. One team sells it and another delivers it, or your busiest people learn AI on the side.
What you get
With an AI Concierge: Working workflows your team uses daily, and a log of every hour saved.
The usual route: A strategy deck, or a training day that's forgotten by Friday.
Between sessions
With an AI Concierge: On call. Message us whenever something comes up, and hear back within one business day.
The usual route: On your own. Stuck until the next workshop, or the next invoice.
Cost
With an AI Concierge: Predictable. A fixed assessment fee and a flat monthly fee, with any larger build capped upfront.
The usual route: Open-ended. Day rates that roll on, or subscriptions and usage bills that creep up.
Over time
With an AI Concierge: Keeps improving. Your roadmap moves forward every month, and your workflows improve as the models do.
The usual route: Left to drift. A one-off project that quietly breaks when a model or API changes.
Your questions, answered
An ongoing, hands-on AI partnership rather than a one-off project. We start with an AI Opportunity Assessment to find where AI fits your business, then meet with your team twice a month to turn manual processes into working AI workflows, with support in between and every result logged on a shared board.
Think of it as an experienced AI engineer on your team, without the cost of hiring one.
Over one to two weeks we interview the people doing the work, review your processes and data, and measure where time and money go.
You get a ranked roadmap of AI opportunities, each with estimated savings, costs, and risks. It sets the agenda for your AI Concierge sessions, but it's yours to act on, with us or without us.
Each session is a 45 to 60 minute video call. Someone on your team shares their screen and walks us through a process. We audit it together, cut the steps that shouldn't exist, and turn what's left into an AI workflow they can run, often before the call ends.
Afterwards you get a written summary of what we built and the time it should save.
Message us. Whether it's a question, a workflow that isn't behaving, or a new idea, you'll get a reply within one business day, and usually much sooner.
A fixed fee for the assessment, then a flat monthly fee for the AI Concierge, so you always know what you'll pay. Any larger build is quoted separately with a capped budget, and AI running costs are modelled upfront, with usage caps to prevent runaway bills.
Yes. Most of our clients aren't tech companies. The best AI opportunities are usually in everyday work such as documents, data entry, email, and reporting. If your team does repetitive work with information, there's almost certainly something worth automating, and the free strategy call is designed to find it.
Whichever fits. We're vendor-neutral and work with Claude, ChatGPT, Microsoft Copilot, Gemini, and the tools you already pay for. We'll only recommend a change where it's clearly worth it, and we help set usage guidelines, including what data can and can't go into each tool, so the whole team benefits without putting client data at risk.
Then our engineers build it properly. Some work needs a production pipeline, an integration with your ERP or CRM, or a model fine-tuned on your own data. We scope it with a capped budget, build it, and run it under SLA. It's the same team, so nothing gets lost along the way.
Then we'll tell you. Sometimes the best fix is a simpler process, a better integration, or a small piece of custom software, and we build those too. We'd rather recommend the right tool than sell you AI that won't pay back.
No. We work directly with the people doing the work, and handle any engineering end to end. If you have an IT team or provider, we work with them on access, security, and integration.
No. We use enterprise-grade services and configure zero-retention policies where available, so your data is processed for the request but never stored or used for training by the AI vendor.
We don't rely on the model's memory. Workflows are set up to answer only from the data we give them: your documents, databases, and policies. If the answer isn't there, they say so instead of guessing.
For anything sensitive, a person reviews the output before it's used.
No. We design workflows and systems to be model-agnostic, so we can switch the underlying engine (for example from OpenAI to Anthropic or Google) without starting again, and move to the best model for the price and performance.
Insights
Practical AI, without the hype
Ready for your own AI Concierge?
Start with a free 30-minute strategy call. We'll talk through your operations and point out where AI could save you time and money, whether or not we work together.
- Experienced engineers, start to finish
- Vendor-neutral: no lock-in
- EU or regional data residency



