Privacy Policy
1. Who We Are
Happen Software Limited
Registered in Ireland
For the purposes of data protection law, we are the data controller of personal data processed through this website.
2. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Individuals who contact us via our website, email, or other communication channels
Our website is intended for business users and does not target consumers or children.
3. Personal Data We Collect
We may collect and process the following types of personal data:
3.1 Information You Provide to Us
When you contact us (for example via a contact form or email), we may collect:
- Name
- Company name
- Job title
- Email address
- Phone number
- Any information you choose to include in your message
3.2 Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the website
This information is collected using cookies or similar technologies (see section 9).
4. How We Use Personal Data
- To respond to enquiries and communicate with potential clients
- To provide information about our services
- To operate, maintain, and improve our website
- To ensure website security and prevent misuse
We do not sell personal data and do not use it for automated decision-making or profiling.
5. Legal Bases for Processing
Under the General Data Protection Regulation (GDPR), we process personal data on the following legal bases:
- Legitimate interests – to operate our business, respond to enquiries, and improve our services
- Consent – where you have explicitly provided consent (e.g. non-essential cookies)
- Legal obligation – where processing is required to comply with applicable law
6. Who We Share Data With
We may share personal data with:
- Trusted service providers who support our website or IT systems (e.g. hosting providers)
- Professional advisers where necessary (e.g. legal or accounting)
All third parties are required to process personal data securely and in accordance with applicable data protection laws.
We do not transfer personal data outside the European Economic Area (EEA) unless appropriate safeguards are in place.
7. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
- Responding to enquiries
- Maintaining business records
- Complying with legal obligations
When personal data is no longer required, it is securely deleted or anonymised.
8. Your Data Protection Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request erasure of your data
- Restrict or object to processing
- Request data portability (where applicable)
- Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact us using the details on our website.
You also have the right to lodge a complaint with the Data Protection Commission (Ireland).
9. Cookies
Our website may use cookies and similar technologies to:
- Ensure the website functions correctly
- Analyse website usage and performance
Where required, we will seek your consent for non-essential cookies. For more information, please see our Cookie Policy.
10. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no internet-based system can be completely secure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle personal data, please contact us via the contact details provided on our website.