Cookie Policy

This policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies help websites function properly, improve user experience, and provide information to site owners.

Cookies may be:

• Session cookies – deleted when you close your browser
• Persistent cookies – remain on your device for a set period

2. How We Use Cookies

We use a small amount of browser storage to remember your cookie choice and, only with your permission, to understand how visitors use our website. We do not use advertising or marketing cookies, and we do not load embedded social or video content that sets cookies.

Nothing optional is loaded, and no optional cookie is set, before you make a choice. Closing the banner, scrolling, or continuing to browse does not count as consent.

3. What We Store

3.1 Strictly Necessary

These are essential to operate the website and cannot be switched off. They do not require consent.

• happen:cookie-consent:v1 (local storage, Happen Software Limited). Stores your cookie choice so we do not ask again. Kept until you change it, clear your browser data, or 180 days pass.
• Cloudflare Turnstile (Cloudflare, Inc.). When you use the contact form, Turnstile checks that the request comes from a real person and may set a security cookie or store a token in your browser. It is used only to protect the form from abuse and lasts for the time set by Cloudflare. See Cloudflare's privacy policy.

3.2 Analytics (consent required)

If you accept Analytics, we load PostHog (PostHog Cloud EU), which uses first-party cookies and local storage whose names start with ph_ to recognise your browser across visits. We collect page views and basic technical information such as browser type and referring site, with IP address storage turned off, session recording turned off, and text masking on. These cookies last up to 180 days, and analytics records are normally kept for 12 months.

Legal basis: Consent

If analytics is not enabled on the site at the time you visit, these cookies are not set at all.

4. Managing Your Choice

4.1 Cookie Banner and Settings

When you first visit our website, the cookie banner lets you:

• Accept analytics
• Reject non-essential cookies
• Manage your preferences

You can change or withdraw your choice at any time using Cookie Settings in the website footer. Withdrawing consent stops analytics and removes the analytics cookies and local storage we set.

4.2 Browser Settings

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, such as the contact form.

5. Third-Party Services

Cloudflare (contact form protection) and, if you consent, PostHog (analytics) may place cookies or store data on your device. These services are subject to their own privacy and cookie policies. We do not control third-party cookies directly.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law or our website's use of cookies. Any updates will be posted on this page with a revised “Last updated” date.

7. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please email sales@happen.software.