www.happen.software · sales@happen.softwareCase studies, in full detail
What the business needed, what we built, how it works day to day, and what changed. Real systems we've designed, built, and still run, across industries.
01 · Media · Platforms & portals
Live Election Results Platform
TimesLIVE
- Best Data Visualisation · WAN-IFRA 2016
- 2016–2021
Live results for TimesLIVE across the 2016, 2019, and 2021 elections, with more than 200,000 concurrent views at peak. Official IEC results appeared as counting progressed, with maps down to every voting district and a site that stayed fast and available under election-night traffic. In 2016 it won Best Data Visualisation Project at WAN-IFRA's Digital Media Africa Awards.
Read the case studywww.happen.software/case-studies/live-election-results- 200,000+Concurrent views at peak, with the site staying fast and online
- 3 electionsNational and municipal, in 2016, 2019, and 2021, on one codebase improved after each
- Live updatesOfficial IEC results kept current throughout the count
02 · Manufacturing · Platforms & portals
Sales & Field Operations Platform
International security manufacturer
- Since 2017 · 9 years
The portal and mobile app an international manufacturer runs its field workforce on: attendance, GPS-verified meetings, AI-scored debriefs, journeys and fleet, training, and performance report cards, all connected to the CRM. It recorded more than 67,000 client interactions in the last year.
Read the case studywww.happen.software/case-studies/field-sales-operations-platform- 67,000+Client interactions logged in the last year, more than 5,600 a month, with 13,000+ contacts
- 56,000+Working days of attendance recorded in the last year, across nearly 400 employees
- 47,000+CRM contacts across 22,000+ accounts, connected to the platform from Microsoft Dynamics
03 · Telecoms · Platforms & portals
Fibre Compare: Internet Comparison & Lead Platform
Telcotech
- Since 2019 · 7 years
Fibre Compare lets homes and businesses in South Africa enter their address, see the fibre and internet packages ISPs offer there side by side, and order in a few steps. It brings in more than 1,500 leads a month across 18+ ISPs. We've built and run it for Telcotech since 2019, with the portals, partner sites, and lead routing behind it.
Read the case studywww.happen.software/case-studies/fibre-compare- 1,500+Leads a month from homes and businesses, each routed to the right ISP and network operator
- 3,800+Leads marked as activated in the last year
- 94.6%Of leads in October 2026 came from partners' own systems through the partner API; the comparison site and its branded versions brought in the rest
04 · Media · AI & automation
Zondo Explorer: State Capture Commission Search for News24
News24
- 2021–2024
Zondo Explorer made the State Capture Commission's reports, transcripts, and statements searchable by the people and organisations named in them. Starting in 2021, we ran OCR and traditional natural language processing over more than 250,000 pages, matched tens of thousands of entities and their relationships, and built the public site and editors' portal for News24.
Read the case studywww.happen.software/case-studies/zondo-explorer- 250,000+Pages of commission reports, transcripts, and statements processed
- 10,000+People and organisations identified, tens of thousands in all, each linked to every page that mentions them
- 1,000sOf entities connected by relationships the models found, each tied to the page it came from
05 · Logistics · Rescue & rebuild
On-Demand Courier Platform
1Fetch
- Since 2017 · 9 years
After a first attempt at their platform didn't work out, 1Fetch asked us to build it properly. We rebuilt ordering, payments, and accounts, and connected partners whose orders 1Fetch now pulls in, delivers, and reports back on automatically. More than 380,000 deliveries have been completed on it since 2017.
Read the case studywww.happen.software/case-studies/on-demand-courier-platform- 380,000+Deliveries completed on the platform since 2017
- 51%Of orders now arrive through the business API or partner integrations, not typed in by hand
- 99.9%+Of completed deliveries with an electronic proof of delivery
06 · Media · Platforms & portals
CrimeCheck: Neighbourhood Crime Risk for News24
News24
- Bookmark Awards finalist · 2023
- 2022–2024
CrimeCheck answers one question for South Africans: how safe is my neighbourhood? It turns official police statistics for all 1,158 police precincts into risk gauges, maps, rankings, and comparisons, and reached about 100,000 users a week. We built it for News24 and kept it updated as each quarter's data was released.
Read the case studywww.happen.software/case-studies/crime-check- 100,000Users a week, finding out how safe their neighbourhood is
- 1,158Police precincts mapped, each with risk gauges and rankings on seven indices
- 50+Crime types per precinct, from 2017 onward, updated with every quarterly release
07 · Retail & eCommerce · AI & automation
Productify.ai Product Data Platform
Happen Software (our own product)
- Since 2023 · 3 years
Productify.ai is our own AI product data platform. Teams send it product names, spreadsheets, or photos of packaging, and it returns e-commerce copy, taxonomy categories, translations, and structured pack data through a web portal, an API, or Zapier and Make. Clients in Europe, Singapore, and South Africa each run more than 8,000 operations a month.
Read the case studywww.happen.software/case-studies/productify-product-data-platform- 8,000+AI operations a month for each client, with larger batches before peaks such as Easter and Christmas
- 3 continentsClients in Belgium and elsewhere in Europe, Singapore, and South Africa
- 47Languages that product copy and text can be translated into
08 · Logistics · Field & mobile apps
Retail Returns & Uplift Platform
Antel Solutions
- Since 2018 · 8 years
One system for collecting returned stock from stores nationwide, from the schedule to the signed proof, the sealed bag at the depot, and the supplier's claim. Hundreds of operators use its offline field app every day, and more than 37,000 uplifts were captured in the last year.
Read the case studywww.happen.software/case-studies/retail-returns-uplift-platform- 37,000+Uplifts captured in the last year, more than 3,100 a month
- HundredsOf operators collecting returned stock from stores around the country, every day
- 10,000+Stores set up for collection, with nearly 2,000 visited in the last year
09 · Retail & eCommerce · AI & automation
Deal Extractor
Happen Software (our own product)
- Since 2024 · 2 years
Our own AI product finds and reads individual deals on retail broadsheets, validates the results, and returns structured data ready for comparison and reporting. It extracts more than 100,000 deals every month.
Read the case studywww.happen.software/case-studies/deal-extractor- 100,000+Deals extracted from retail broadsheets every month
- 90%+Accuracy on the deals it extracts, with results validated before delivery
- Since 2024In production, finding and reading deals for a client's capture team
10 · Retail & eCommerce · Rescue & rebuild
Broadsheet Deal Capture
Retail data and insights company
- Since 2020 · 6 years
A rewrite of an old Windows capture tool into a system that has captured 40,500+ retailers' broadsheet adverts and more than 3.8 million standardised, checked deals, with AI to find and read each deal and a capturer reviewing every result before it reaches the client-facing reports.
Read the case studywww.happen.software/case-studies/broadsheet-deal-capture- 3.8 million+Deals captured, each in the same standard shape whatever the retailer or region
- 40,500+Broadsheet adverts captured since the rewrite in 2020
- 84,000+Products captured, each linked to its brand so it can be recognised across adverts
11 · Manufacturing · Rescue & rebuild
Procurement & Requisition Rebuild
International security manufacturer
- Since 2024 · 2 years
Taking over an unmaintained requisition system, auditing it against live data, and rebuilding purchase and travel requisitions with clear approvals, budget controls, notifications at every step, live dashboards, and direct ERP posting.
Read the case studywww.happen.software/case-studies/procurement-requisition-rebuild- 39,000+Historical requests migrated with their full approval history
- 4,900+Purchase requests and trips a quarter taken over by the rebuild: 3,693 and 1,229 in the old system's last full quarter
- 8 → 1Conflicting budget calculations replaced by a single engine behind every screen
12 · Software · Platforms & portals
Kanera Work Management
Happen Software (our own product)
- Since 2026
Kanera is the work management product we designed, built, and run: boards, cards, and shared workspace setup, planning views with dependencies and a timeline, automations, and an MCP server and CLI so AI agents can pick up cards and report back on the same boards as the team.
Read the case studywww.happen.software/case-studies/kanera-work-management- 2 monthsFrom starting the build in May 2026 to v1.0 on 30 June, with our own work run on it throughout
- MCP + CLISo AI agents pick up cards and report back on the same boards as the team
- 14s → ~3sTime for notifications to reach a 200-member team at the 95th percentile, after one performance pass
13 · Telecoms · Workflows & approvals
Telecoms Sales Platforms
Telcotech
- Since 2022 · 4 years
A family of branded telecoms sales platforms built with Telcotech. Across more than 15 client deployments, they connect coverage checks, package selection, customer signup, business contracting, and sales operations, tailored to each operator and its channels.
Read the case studywww.happen.software/case-studies/telecoms-sales-platform- 15+Client deployments across the UK and South Africa, with sales journeys tailored to each business
- 12,700+Customer records in one business-sales deployment
- 1,300+Order journeys started by 86 agents across 45 channel partners in that deployment
14 · Manufacturing · Field & mobile apps
Sales Presentation App
International security manufacturer
- Since 2016 · 10 years
A template-driven tablet app and content portal that replaced huge, hand-built PowerPoints. More than 31,000 approved, on-brand presentations have reached high-value clients around the world, rated 4.7 out of 5 on average, with live dashboards and a detailed report on every one.
Read the case studywww.happen.software/case-studies/sales-presentation-app- 4.7/5Average client rating, from more than 8,800 responses
- 31,000+Presentations to high-value clients around the world, 18,000+ of them linked to CRM meetings
- 13,000+Hours of presentations measured by the app
15 · Retail & eCommerce · Platforms & portals
E-commerce Product Data Platform
Retail data and insights company
- Since 2021 · 5 years
A platform that turns product data from brands into accurate, complete e-commerce content for major retailers across South Africa, managing 152,000+ products with organised jobs and batches, two QA stages, configurable fields, bulk processing, and customer-specific API delivery.
Read the case studywww.happen.software/case-studies/ecommerce-product-data-platform- 152,000+Products managed on the platform for the client's customers
- MillisecondsResponse times for key operations, reduced from seconds across large volumes of product data in 2026
- No codeNeeded to add a new kind of product data: fields are set up in the portal, not built by developers
16 · Manufacturing · Platforms & portals
Factory Wage & Attendance System
International security manufacturer
- Since 2025
Replacing a sprawling wage spreadsheet with automatic clocking, shift building, daily exception approvals, and one tested wage engine, across factories in two countries.
Read the case studywww.happen.software/case-studies/factory-wage-attendance-system- 16 daysFirst wage report within 16 days of project start, and live within a month
- 1,500+Clock events a day at a single factory, paired into shifts automatically
- WeeklyWage packs in each factory's inbox, with no manual build
17 · Retail & eCommerce · Platforms & portals
Retail Price & Promotion Reporting Portal
Retail data and insights company
- Since 2024 · 2 years
A client-facing reporting portal where brands and retailers explore advertised prices and promotions, use AI insights, and drill down to the deals behind the numbers within their subscribed categories. It covers more than 370,000 deals from 270+ retailers, with major performance improvements in 2026. Built from scratch after an earlier attempt didn't deliver.
Read the case studywww.happen.software/case-studies/retail-price-reporting-portal- 370,000+Deals clients can explore, across 36,000+ products and 6,500+ brands
- 270+Retailers covered, in 140 retailer groups across 16 regions
- 7 weeksFrom project start in June 2024 to the portal live for clients in August
18 · Logistics · Field & mobile apps
Merchandiser Returns App
Antel Solutions
- Since 2021 · 5 years
An offline app and portal for merchandisers to raise returns in store, get them approved by the supplier, and hand them straight to the collection system, with the collection date and proof of collection coming back to the merchandiser. More than 340 merchandisers raised nearly 8,000 requests in the last year.
Read the case studywww.happen.software/case-studies/merchandiser-returns-app- 7,900+Return requests raised in the last year, more than 660 a month
- 20,000+Stores set up for returns, with requests raised at more than 1,500 of them in the last year
- 340+Merchandisers raising returns in the last year
19 · Equipment · Field & mobile apps
Barloworld Equipment: Sales Rep App for Cat Machines
Barloworld Equipment
- 2018–2021
A tablet and phone app that put Barloworld Equipment's full Cat machine range, live stock, priced quotes, finance sums, and business mileage in every sales rep's hands, online or off. We built and ran it with BigBrave from 2018 to 2021, with the API and management portal behind it.
Read the case studywww.happen.software/case-studies/equipment-sales-app- NightlySync of Cat's product data, so every rep saw current models, specs, photos, and 360° views
- On siteQuotes built and emailed in front of the customer, with discounts that stop at each product's bottom price
- Offline catalogueDownloaded products and favourites stay available on customer sites with no signal
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